Everything you need to know about the Everyone Active leisure centre transfer

SEVERAL leisure and cultural facilities across the Cotswold district will be taken over by a new provider tomorrow.

Freedom Leisure will take over three leisure centres – in Cirencester, Bourton-on-the-Water and Chipping Campden – and the Corinium Museum from current provider SLM Everyone Active on Tuesday, August 1.

The Freedom Leisure provider is a not-for-profit leisure trust which manages over 100 leisure and cultural facilities across England and Wales.

The Cotswold District Council has collated some useful information about the handover on their website.

It says that the current Everyone Active staff will remain at the leisure centres but the new provider will bring new systems and procedures so has asked visitors to be patient while the staff get to grips with these.

The current phone numbers for the leisure centres will not change, however they will get new email addresses – i.e., cirencester@freedom-leisure.co.uk, bourton@freedom-leisure.co.uk and chippingcampden@freedom-leisure.co.uk 

From tomorrow you will also be able to visit the new websites, for example www.freedom-leisure.co.uk/cirencester 

The website will show opening hours, timetables and details of how to contact the leisure centres, but bookings won’t be available straight away. 

The team hope to announce a new booking system through the Freedom Leisure app shortly.

All members will need to create a new account on the app once it is up and running. 

Delays are due to the fact that the new provider won’t have access to members data and bookings prior to the transfer. 

Contact details for Corinium Museum will not change.

Opening hours will remain the same and so will the fitness classes and swimming timetable post transfer.

Freedom Leisure will notify members of any changes to the timetables in the future.

Regular bookings at the leisure centres should not be affected as members’ details will passed across to the new provider along with any advance bookings already in place after the transfer. 

In addition, prices will remain the same at the point of transfer

All direct debit members will be contacted directly by email and asked to change the name to Wealden Leisure Limited (t/a Freedom Leisure). 

Cotswold District Councillor Paul Hodgkinson, cabinet member for health, leisure and culture, said: “We’re really pleased to be working with Freedom Leisure going forward, and I want to reassure residents that whilst this transfer is taking place disruption will be kept to a minimum.

“All prices will be kept the same at the point of transfer, timetables and staff will also be the same.

“The main difference you will notice is the change in uniform and branding. 

“You can check out our FAQs on the Cotswold.gov website if you have any further questions.”

Freedom Leisure CEO Ivan Horsfall Turner said: “Our vision is to improve lives through leisure and we very much look forward to working with our new colleagues at these vitally important local amenities and improving the leisure provision for the whole community and really making a difference to their health and wellbeing.

“It is not the Freedom Leisure way to simply operate a new facility and change everything to ‘the way we do things’.

“We understand that one size doesn’t fit all.

“Instead we will work with the existing team members to continue their good work, whilst developing and improving where we can.

“We are working in partnership with Cotswold District Council on a list of projects to improve the centres and when these have been finalised we will then be able to announce further details and the likely timescales.”

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